Privacy Policy

At Imperial Hotel Resort, we are unwaveringly dedicated to safeguarding the sanctity and confidentiality of your personal data. This Privacy Policy delineates the intricate methodologies and stringent protocols we adhere to in order to uphold the confidentiality, integrity, and security of your information. We invite you to peruse this document to gain a comprehensive understanding of how we manage and protect your data.

1. Data Collection

We meticulously collect personal information that you willingly provide when engaging with our services, encompassing but not limited to, reservations, inquiries, and feedback. Such data may include identifying details such as your name, contact information, and payment particulars, all of which are crucial for the facilitation of our services and the provision of a tailored experience.

2. Utilization of Information

The personal data collected is utilized to refine and enhance your interaction with our services. This includes processing reservations, delivering bespoke service, and conveying pertinent updates. Furthermore, this data may be harnessed to augment our offerings and ensure a fluid experience that aligns with your preferences.

3. Data Disclosure

Your personal information is disclosed solely to the extent necessary to fulfill our obligations. We may share data with authorized third parties who assist in our operational functions, such as payment processors and service providers. Rest assured, all disclosed data is handled with the utmost confidentiality and in strict adherence to relevant legal statutes and regulations.

4. Data Protection

We employ cutting-edge security measures to safeguard your personal information from unauthorized access, modification, or disclosure. Our security protocols encompass encryption technologies, secure server environments, and rigorous access controls to maintain the highest standards of data protection.

5. Rights of the User

You retain the right to access, rectify, or erase your personal information. Should you wish to exercise any of these rights or have queries regarding your data, please contact us through the provided channels. We are committed to addressing your concerns with expediency and diligence.

6. Policy Amendments

We reserve the right to revise this Privacy Policy periodically to reflect updates in our practices or legal requirements. Any alterations will be communicated promptly and will take effect upon their publication on our website.